Help
Support
Nearly every report turns out to be DNS propagation or a proxy setting. The troubleshooting list below covers the overwhelming majority.
- 01Setup guidesExact records for GitHub Pages, Netlify, Vercel, Cloudflare Pages and your own server.Browse guides
- 02Service statusLive health of the database, DNS provider, registration and bot protection.View status
- 03Report a problemAbuse, phishing, impersonation — or a technical fault on someone else’s subdomain.Open the form
04
Troubleshooting
Seven failures that account for most tickets, and what to do about each.
Check first
- 01The record exists and is saved.
- 02Only one record answers that name.
- 03The proxy is off while the certificate is issued.
- 04You have waited out the record’s TTL.
05
Still stuck?
- General support
- support@itdev.eu.cc
Include your subdomain and the exact record you are trying to create. A screenshot of the error saves a round trip.
- Abuse and legal
- abuse@itdev.eu.cc
For takedown requests, include the full URL and the specific policy you believe has been breached.
NeverWe never ask for your GitHub password or an access token. Anyone who does is not us.